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FAQs

What do I do if my container is not clean?

As a new tenant, you can exchange your used containers for clean ones within 30 days of opening their account. Do not use water to clean your container, as the City's Water Conservation Ordinance prohibits waste of water. If you wish to have your can cleaned, we will clean them for a fee.  Please call Customer Care at 1-855-203-1315 to arrange for this service.

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