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Utility Billing

In February of 2014 the billing for City of Visalia Utility Services (garbage, ground water, sewer and storm drain) were separated from the California Water Service Company billing. Residents of Visalia now receive two separate bills; payable to the two separate entities.

The City of Visalia, together with Global Water Fathom, offers several payment options:

METHOD OF PAYMENT

HOW

WHERE

HOURS OF OPERATION

Online

Visa, MasterCard, American Express, Discover, ACH Bank

https://visalia.gwfathom.com

Mon-Fri 4am-Midnight

Sat-Sun 3am-9pm

 

By Mail

Check, Money Order

PO Box 51159,

Los Angeles, CA 90051

24 hours, 7 days a week

In Person

Cash, Check, Money Order, Visa, MasterCard, American Express, Discover

336 N Ben Maddox Way,

Visalia, CA 93292

Mon-Fri 8am-4pm

Drop box 24 hours, 7 days a week

By Phone

Check, Visa, MasterCard, American Express, Discover, ACH Bank

 

1-855-203-1315

Mon-Fri 8am-5pm Live Representative

24 hours, 7 days a week Automated System

Please Note all Credit Card Payments will be assessed a Processing Fee of 2.8%

If you have any questions regarding your City Utility Bill, please call Customer Care at 1-855-203-1315

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