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A street light is out.
You can report problems with street lights to Southern California Edison  (click here).  You can also report the problem by calling SCE at 1-800-611-1911.
 Southern California Edison - SCE
How long is the construction at "XXXX" going to last
Please call the Public Works Customer Service line at 713-4428 for information.
How will I know when street work will be done on in my neighborhood?
The contractor will provide notification to all residents on effected streets 3 days prior to the start of work.  Front door flyers and the phone notification system will be used for citizen notices.  The City will also utilize local media, its website and social media, Facebook and Twitter, to apprise the public of the project status.
I need to have the colored curb repainted
Please call the Public Works Customer Service line at 713-4428.  A work request will be generated to investigate your request. 
I want to report a pothole
Please call the Public Works Customer Service line at 713-4428.  A work request will be generated to investigate your request. 
I want to request a no parking zone
Please call the Public Works Customer Service line at 713-4428.  A work request will be generated to investigate your request. 
I want to request a stop sign
Please call the Public Works Customer Service line at 713-4428 or send a written request to:
The City of Visalia
Traffic Safety Division
315 E Acequia Ave
Visalia, CA 93291
Please describe the location where a stop sign is being requested as well as the reason(s) why an intersection is in need of a stop sign. A work request will be generated to investigate your request.  In order to install a new stop sign at a location, it must meet several criteria including traffic flow, street type, etc.
I would like a rumble strip installed on my street
rumble strips and other similar traffic speed controls must meet specific conditions in order to be installed.  Please call Public Works Customer Service at 713-4428 for more information and to request a study.
I would like a speed bump installed on my street
The City of Visalia does not allow speed bumps within the City for safety and liability reasons.
My street sign is missing or damaged
Call Public Works Customer Service at 713-4428 to report the missing street sign or send a written request to:
The City of Visalia
Traffic Safety Division
315 E Acequia Ave
Visalia, CA 93291
Please include a brief description of the location of the missing street name sign or any other missing street sign. Include your contact information so the City can properly address your concerns.
Your request will be placed on the list of signs to be replaced.  There are a lot of street on the list to be replaced at any given time, so please be patient and allow at least 4 weeks for it to get replaced.
315 E Acequia Ave

Visalia
CA 93291
The pavement is broken
Please call the Public Works Customer Service line at 713-4428.  A work request will be generated to investigate your request. 
The traffic lights are out
This is a serious condition that can cause accidents, so please report it immediately to the Police Department at 734-8116.  
What are the benefits of using the Cape Seal process?
  • A Cape Seal provides an opportunity to maintain the roads at a very low cost.
  • Doe to the lower cost, more streets can be improved with a Cape Seal.
  • It provides an additional cost savings by extending the time between more expensive treatments.
  • Tax payers benefit from roads being maintained sooner than if they had to wait for more expensive treatments.
  • Provides an effective moisture barrier for the underlying pavement.
  • A Cape Seal prevents further oxidation of the asphalt surface.
What can I expect when the Reclamite project is in my neighborhood?
  • You will receive notification to move all vehicles, traffic and parked cars from the street prior to 8am on the day the crews will be performing the work.
  • The contractor will close the street and apply the rejuvenator.  Approximately two hours after the application sand will be applied to reduce any tracking of the oil.  Traffic and parked cars will not be allowed on the street until after the sand is applied.
  • Speed should be kept to a minimum for several days after the Reclamite application to reduce the chance of sand getting on your vehicle.
  • The Reclamite, pink in color, will temporarily darken the appearance of the asphalt.
What is Reclamite and how does it work?
Mother nature ages pavement by drying the asphalt surface causing the pavement to become dry and brittle, resulting in the cracking of the asphalt, allowing moisture in and furthering deterioration.  Reclamite (trade name) seals out moisture and restores the ashatlene/maltene balance of the pavement.
A good analogy is when you lie out in the sun, you put lotion on to rejuvenate and moisturize your skin.  This is what Reclamite does for the pavement.
When does my street get swept?
Street Sweeping - City streets are swept every Month. Download a copy of the  Street Sweeping map, Residential Sweeping Service Lookup or call Public Works (559) 713-4428.
When will the Reclamite work begin?
The project is scheduled to start mid-June and is estimated to be complete by the end of August.

The contractor will establish a schedule of the streets in the Northwest quadrant of the City and work through the established order.  The contractor will provide notices to residents 3 days prior to working in their neighborhood.

Information and updates will continue to be available on the City of Visalia Website in the Public Works Department and Streets Division.
Where do I report Pot Holes?
Within Visalia City Limits
Call (559) 713-4428, or

In the Tulare County
Call (559) (559) 733-6291
Who can I call with questions about the Reclamite or Cape Seal project?
The Public Works manager in charge is Norm Goldstrom and he can be reached at 559-713-4186 or Jon Pierce, the Streets Department Supervisor can be reached at 559-713-4258.
What work is being done on my street?
The City's Northwest quadrant is undergoing a pavement preventative maintenance project known as asphalt rejuvenation or commonly referred to as Reclamite.  This project is designed to enhance and extend the life of existing streets throughout the City. 

The City Council has authorized the Public Works department to develop and execute these preventative maintenance projects to maintain roads and extend their life expectancy.
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