City of Visalia City Trash Ordinance states that all citizens must bag their garbage for rodent control and must recycle.
If your container is damaged, please call the Customer Care Center...(855) 203-1315 to report damages or visit Visalia Works to report the problem and request a repair.
If any container is burned, it is the sole responsibility of the property owner to pay for the damaged or replacement can. Please call the Customer Care Center at (855) 203-1315 for charges.
As a new tenant, you may exchange your used containers for clean ones within 30 days of opening your account. Do not use water to clean your container, as the City's Water Conservation Ordinance prohibits waste of water. If you wish to have your can cleaned, we will clean them for a fee. Please call Customer Care at 1-855-203-1315 to arrange for this service.
The City of Visalia has two utility discount programs for senior citizens. The programs allow seniors who meet specific requirements to reduce the fees paid for sanitary sewer and refuse servcies. The household may participate in either or both programs.
We offer FREE Pack Out Services for those residents who are physically unable to roll the container to the curb. Pack Out Service is based on medical documentation. This service is available for one split container and one refuse container. The application is available online at here or by calling our toll free Customer Care number 1-855-203-1315.
Pack Out service is also provided for a fee for those who would like it, but don't require it due to disability. Please call toll free the Customer Care Center at 1-855-203-1315 for rates or to order this service.
For a fee, we have temporary bins for your convenience. Containers are available in 2-yard, 15-yard (cement/dirt), 20-yard, 30-yard, 40-yard (green waste) sizes.
Visit Solid Waste on this website for more information.
Curbside Specials are designed for you to eliminate that extra stuff you have been keeping for years. This service is available for up to 3 times a year per residence and a total of 30 items. All items must be bagged, bundled, or boxed.
Each item (bag, box, or bundle) must not more than 4’ in any direction; not more than 25 pounds per item. Over 30 items in one year will be charged at $1.00 per additional item. Extra empties of either of your cans as a curbside special counts as 10 items. Please note: We will not pick up loose debris.
To schedule your FREE Curbside Special, call...1-855-203-1315.
Additional pickups are available for a fee. Call 1-855-203-1315 for additional information.
You may call Customer Care toll-free at 1-855-203-1315 from 7:30 a.m. to 5:30 p.m. Monday through Friday or visit our office at 336 N Ben Maddox Way between 8:00 am and 4:00 pm Monday thru Friday.
The containers are assigned to the property address. If you move, you must leave the containers at that address. Call the City Utility Customer Care Center toll free at 1-855-203-1315 to remove your name as the responsible party for payment.
To assure collection please follow these simple guidelines:
Household hazardous waste may be disposed FREE of charge at the Visalia Hazardous Waste Collection Site located at at 335 N. Cain St. The site is open Saturdays from 8:00 a.m. to 1:00 p.m except Dump On Us days. See our events page for more information
This service is available for all Tulare County residents. For more information, call Tulare County Environmental Health...(559) 627-7400 or the City of Visalia Natural Resource Conservation Division at 713-4531.
Dead animals are reported to Animal Control Dispatch at 713-4957.
* There could be a charge for emptying a contaminated divided or yard waste can, or to come back because your can was blocked.